Question:
Which of the following characteristics highlights management as an intangible force?
Which of the following characteristics highlights management as an intangible force?
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Remember: Intangible means "untouchable." You can't touch "satisfaction" or "success," but you know they are there when management is good!
Updated On: Jun 25, 2026
- Targeted achievements and satisfaction
- Physical presence of managers
- Visible office infrastructure
- Employees names in records
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The Correct Option is A
Solution and Explanation
Step 1: Concept
One of the key characteristics of management is that it is an "intangible force," meaning its presence can be felt but not physically seen or touched.
Step 2: Meaning
An intangible force is evidenced by its results and the overall environment it creates, rather than physical objects.
Step 3: Analysis
• Physical presence of managers refers to actual human beings, which is a tangible element.
• Visible office infrastructure (desks, computers, buildings) is highly tangible.
• Employees' names in records are physical or digital data points that can be seen.
• Targeted achievements (meeting goals, orderliness) and employee/customer satisfaction are feelings, outcomes, and states of being. They cannot be touched but clearly indicate good management is at work.
Step 4: Conclusion
Therefore, achievements and satisfaction are the correct indicators of management's intangible nature.
Final Answer: (A)
One of the key characteristics of management is that it is an "intangible force," meaning its presence can be felt but not physically seen or touched.
Step 2: Meaning
An intangible force is evidenced by its results and the overall environment it creates, rather than physical objects.
Step 3: Analysis
• Physical presence of managers refers to actual human beings, which is a tangible element.
• Visible office infrastructure (desks, computers, buildings) is highly tangible.
• Employees' names in records are physical or digital data points that can be seen.
• Targeted achievements (meeting goals, orderliness) and employee/customer satisfaction are feelings, outcomes, and states of being. They cannot be touched but clearly indicate good management is at work.
Step 4: Conclusion
Therefore, achievements and satisfaction are the correct indicators of management's intangible nature.
Final Answer: (A)
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