Step 1: Concept
Communication barriers (hurdles) disrupt the flow of information between a sender and a receiver. They are classified into several categories.
Step 2: Meaning
Psychological or emotional barriers originate from the state of mind of the communicating parties, affecting how a message is encoded or decoded.
Step 3: Analysis
• Language hurdles (semantic barriers) relate to the faulty translation or misinterpretation of words and symbols.
• Physical hurdles involve environmental interferences like loud noise, physical distance, or poor lighting.
• Systematic hurdles (organizational barriers) stem from complex organizational structures, strict rules, or status differences.
• Emotional hurdles (like fear, anger, anxiety, or prejudice) directly reflect the mental and psychological state, causing the receiver to interpret the message inaccurately.
Step 4: Conclusion
Because emotional hurdles are tied to an individual's state of mind, they are the correct classification here.
Final Answer: (C)