List of top Aptitude for Service Sector Questions

You have been recently promoted by the management, you would:
You are alone at home when one of your nieces gets badly hurt.
You have been sent to a monument for a cleanliness project, as a group leader, your job is:
Aviation, Cruise, Hotels, Travel — all these industries come under:
Your maid has invited you to her daughter's wedding. You would
As a manager, you notice there has been repeated customer complaints against the smell of the carpet in a particular room, you will:
Whenever Aman is free, he likes to do painting. What type of Aptitude does Aman have?
You work in a Call center and a customer is angry and yelling at you on the phone. What is the best course of action?
You work in a hotel and some guests complain about the noise level in their room. What is the best course of action?
You find a person entering your restaurant in a wheelchair, you will:
You have received a demanding customer in your hotel, you will:
After receiving negative feedback about your hotel, as a Manager, you would:
A delivery boy takes more than usual time to deliver your food, you will:
While dining at a reputed Restaurant you ordered vegetarian soup but you have been served with non-vegetarian soup. You will:
You are a telephone operator in a hotel, there is no call in waiting. You will:
In a College Mess, you are not getting food of your choice, you would:
A Food Festival is to be organized at your college by a group of students. You:
You were going through a guest bill which was prepared and checked by your staff. You noticed a mistake. You would:
As a teacher, you have been asked to select a team for Annual Day Celebration. You would select students:
While returning home, after watching a late night movie show you found two people arguing loudly on the way, you will:
Your best friend has invited you for a lunch but the same day you came to know about the interviews in the “Job Placement Cell” of your college.
If you have to prepare for your exam and at the same time prepare your project report, you will:
Discipline, hard work, and dedication are the essential requirements to be a successful hotel operator. Upon getting this information, you would:
A fight takes place between two employees at the hotel. As a Manager, what will you do?
While travelling in your car, certain persons stop you on the way and ask you to take an injured child to the hospital. You would: