Question

Which of the following is not a stage of active listening?

• A. Receiving
• B. Understanding
• C. Remembering
• D. Speaking

Hint:

To remember the active listening cycle, think of the acronym RURER: Receiving, Understanding, Remembering, Evaluating, and Responding.

Answer 1

The Correct Option is D

Step 1: Understanding Active Listening:
Active listening is a structured communication technique that requires the listener to fully concentrate, understand, respond, and remember what is being said. It is a recipient-oriented process rather than a transmission-oriented process.

Step 2: Analyzing the Stages of Active Listening:
The sequential stages of active listening are generally categorized into five steps:
• Receiving: The physical hearing of the sound waves and registering the auditory input. Understanding: Processing the information and comprehending its literal and contextual meaning.
• Remembering: Storing the interpreted message in memory for future reference.
• Evaluating: Critically analyzing, judging, and assessing the message objectively.
• Responding: Providing verbal or non-verbal feedback to confirm comprehension.

Step 3: Evaluating the Options:
While “Speaking” is essential for general communication and feedback (under responding), the act of speaking itself is a mechanism of transmission, not of reception or listening. Therefore, “Speaking” is not classified as a distinct stage of the passive or active listening process.