Question

Read the following statements carefully :

Statement – I : Consumers should get together and form themselves into consumer associations for protection and promotion of their interests.

Statement – II : The Consumer Protection Act provides for setting up a two-tier enforcement machinery for the redressal of consumer grievances.

With reference to given statements, choose the correct alternative from the following :

• A. Both the statements are true.
• B. Both the statements are false.
• C. Statement I is true, Statement II is false.
• D. Statement I is false, Statement II is true.

Hint:

Consumer associations help consumers, so I is true. The Act gives a three-tier machinery, so II is false.

Answer 1

The Correct Option is C

Step 1: Check Statement I:
Consumers can form consumer associations to protect and promote their interests. Such groups guide consumers, raise their voice and help with complaints.
So Statement I is TRUE.

Step 2: Check Statement II:
The Consumer Protection Act does not set up two tiers. It provides a three-tier machinery: the District Commission, the State Commission and the National Commission.
So Statement II is FALSE.

Step 3: Match with the options:
(A) Both true: wrong, because II is false.
(B) Both false: wrong, because I is true.
(C) Statement I true, Statement II false: this matches, so it is correct.
(D) Statement I false, Statement II true: wrong, since it is the reverse of the real position.

Final Answer:
Option (C) is correct. Statement I is true and Statement II is false, since the machinery has three tiers.