Question

Explain any four personal barriers of communication.

Hint:

Personal barriers are strictly related to human behavior and interpersonal relationships between a superior and a subordinate, distinguishing them from physical or semantic barriers.

Answer 1

Concept: Personal barriers arise from the personal factors of both the sender (superior) and the receiver (subordinate). These factors can significantly influence, distort, or block the smooth flow of information within an organization. Step 1: Fear of Challenge to Authority.
If a superior perceives or fears that a particular communication or piece of information may adversely affect their authority, status, or position, they may intentionally withhold, delay, or suppress that information from reaching higher or lower levels.

Step 2: Lack of Confidence of Superior in Subordinates.
When superiors do not have trust or confidence in the competency, knowledge, or capabilities of their subordinates, they tend to ignore their suggestions, feedback, or opinions. This creates a psychological gap and blocks meaningful upward communication.

Step 3: Unwillingness to Communicate.
Subordinates may be reluctant or unwilling to communicate with their superiors if they perceive that the information is unfavorable or might negatively impact their own interests, job security, or standing in the organization.

Step 4: Lack of Proper Incentives.
If there is no recognition, reward, or appreciation for good suggestions or feedback provided by employees, they lose the initiative to communicate constructively. The absence of proper motivational incentives discourages active communication flows.