Step 1: Understand the question:
Territory management means using the time and effort of a salesperson well inside the assigned territory.
We must find the activity that is NOT a must for it.
Step 2: Recall the activities of territory management:
A salesperson plans the work for the territory.
He fixes a route to cover the customers in the best order. He also makes a schedule of visits with dates and times.
Planning, routing and scheduling are the core activities.
Step 3: Check option (B) Pricing:
Pricing means fixing the price of a product. The firm decides it at the top, using cost, demand and competition.
It is not a part of territory management. So (B) is the exception.
Step 4: Why the other options are wrong:
Routing is the path a salesperson follows between customers. It is needed.
Planning decides the calls and the targets. It is needed.
Scheduling fixes when each customer is visited. It is needed.
Final Answer:
Pricing is not a must for territory management, which is option (B).