Step 1: Classifying Hotel Departments (Revenue vs. Support):
Hotel departments are categorized into two primary structural divisions:
• Revenue-Earning (or Operating) Departments: Departments that sell products or services directly to guests, generating revenue. Examples include Rooms (Front Office) and Food & Beverage (F&B).
• Non-Revenue Earning (or Support/Cost) Centers: Departments that provide essential support to operating departments but do not generate direct sales. Examples include Human Resources, Security, Accounting, and Engineering.
Step 2: Evaluating the Options:
• Human Resource (Option A), Security (Option B), and Accounting (Option D) are support departments.
• Food and Beverage (Option C): Generates direct revenue through restaurants, bars, banquets, room service, and catering operations, making it a key revenue-earning department.