‘The first step in the controlling process is setting up of performance standards.’
Identify the correct order of the subsequent steps of the controlling process.
‘The first step in the controlling process is setting up of performance standards.’
Identify the correct order of the subsequent steps of the controlling process.
Show Hint
- Comparing actual performance with standards, Taking corrective action, Analysing deviations, Measurement of actual performance
- Measurement of actual performance, Comparing actual performance with standards, Analysing deviations, Taking corrective action
- Measurement of actual performance, Taking corrective action, Comparing actual performance with standards, Analysing deviations
- Analysing deviations, Measurement of actual performance, Comparing actual performance with standards, Taking corrective action
The Correct Option is B
Solution and Explanation
The controlling process has five steps in a fixed order.
1. Setting performance standards. 2. Measurement of actual performance. 3. Comparing actual performance with standards. 4. Analysing deviations. 5. Taking corrective action.
Step 2: Why this order is logical:
Standards must exist first. Then work is done and measured.
Only after measurement can the result be compared with the standard. A gap found by comparison is then studied, and only after that is a remedy applied.
Step 3: Choose the option:
The order after step one is: measurement, comparison, analysis, corrective action. This is option (B).
Step 4: Why the other options are wrong:
(A) starts with comparison, but nothing can be compared before it is measured.
(C) places corrective action before comparison and analysis, so action is taken before the problem is known.
(D) starts with analysing deviations, but no deviation exists before measurement and comparison.
Final Answer:
The correct order is measurement, comparing, analysing deviations and corrective action, which is option (B).
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