Question

State four key communication skills.

Hint:

Think of the four ways we send and receive a message: by sound and by text.

Answer 1

Step 1: Understand communication skills:
Communication is the exchange of information, ideas and feelings between two or more people.
Communication skills are the abilities that let a person send a message clearly and receive it correctly.

Step 2: Name the four key skills:
The four basic communication skills are listening, speaking, reading and writing.

Step 3: Explain each skill in one line:
1. Listening: hearing and understanding what the other person says.
2. Speaking: expressing ideas clearly and politely in words.
3. Reading: understanding written matter such as notices, manuals and reports.
4. Writing: putting ideas on paper or screen in clear and correct language, for example a letter or an email.

Final Answer:
The four key communication skills are listening, speaking, reading and writing.