Question

State any three measures to improve communication effectiveness.

Hint:

Give three measures such as clarifying ideas first, matching the message to the receiver, and ensuring feedback. Explain each in one or two lines.

Answer 1

Step 1: Understand the question:
Communication is effective when the receiver understands the message as the sender meant it.
Managers can improve this by following a few simple measures.

Step 2: Measure 1: Clarify the ideas before communicating:
The sender should be clear about what he wants to say before he says it.
Clear thinking leads to a clear message, so the receiver is not confused.

Step 3: Measure 2: Communicate according to the need of the receiver:
The message should suit the receiver in language, level of knowledge and situation.
A message that the receiver can follow is far more likely to produce the right action.

Step 4: Measure 3: Ensure proper feedback:
The sender should ask questions or seek a reply to learn whether the message was understood.
Feedback exposes gaps early, so they can be corrected.

Step 5: Other valid measures:
Consult others while planning communication, be aware of language, tone and content, convey things of help and value to listeners, follow up the communication, and be a good listener.

Final Answer:
Any three: clarify ideas first, communicate according to the receiver, and ensure proper feedback.