Question

State any three functions of operational level management.

Hint:

Operational level managers work closest to the workers. They oversee the workforce, pass on instructions, and keep quality, safety and wastage in check.

Answer 1

Step 1: Introduction:
Operational level management, also called first line or supervisory management, is the lowest level of the managerial ladder.
These managers include foremen and supervisors who deal with the workers directly.
Three of their functions are given below.

Step 2: Function 1: Overseeing the workforce:
They directly watch over the efforts of the workers.
They see that the work is done as planned and that every worker knows the task at hand.

Step 3: Function 2: Passing on instructions:
They are in direct contact with the real workforce.
They take the instructions of the middle level managers and pass them on to the workers in a clear way.

Step 4: Function 3: Maintaining quality and safety:
Through their efforts the quality of the output is kept up.
They help to cut down the wastage of materials, and they see that safety standards are followed at the workplace.

Final Answer:
Operational level managers supervise workers, pass on instructions from above, and keep quality, safety and wastage under control.