Question:

Sakshi is a high performing software engineer working in Bolera Ltd. She received a job offer with a significantly higher pay package from a competing firm. Though the offer was financially very attractive, she did not want to leave her present job because she felt valued in the organization and liked its work-climate like individual autonomy, consideration to employees, etc. So, Sakshi approached her manager and told him about this job offer. Her manager did not want to lose her. Although the competing firm was offering a higher salary, the manager of Bolera Ltd. assured her to provide many other benefits. Over the next few weeks, her existing job was redesigned by the manager to make it more interesting. Her job now included a greater variety of work content, requiring higher level of knowledge and skill, which motivated Sakshi. Not only this, her name was also displayed on the notice-board of the company, highlighting her achievements. In addition, she was given the status of a ‘Technical Head’ for a major upcoming project, which carried more authority, responsibility, autonomy and powers. The management also provided her with opportunities to improve her skills by offering her training in advanced tools and technologies, so that she would be promoted to higher level jobs in the future. All these measures satisfied her psychological, social and esteem needs. Sakshi now felt confident about her growth and future with Bolera Ltd. Now she no more wanted to look for other competitive packages in other firms.

Identify and explain four non-financial incentives provided to Sakshi.

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Match each action of the manager with its incentive: new job content, name on notice board, Technical Head post and training for promotion.
Updated On: Oct 26, 2026
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Solution and Explanation

Step 1: Read the case:
Sakshi got a better pay offer from a rival firm but stayed. Her manager gave her other benefits to keep her.
The case lists a redesigned job with more variety and skill, her name on the notice board, the status of Technical Head, and training for promotion. These are non-financial incentives.

Step 2: Incentive 1: Status:
Clue: She was given the status of Technical Head for a major project, with more authority, responsibility, autonomy and powers.
Explanation: Status means the ranking of positions in the organisation. It is shown by authority, responsibility, recognition and prestige.

Step 3: Incentive 2: Employee recognition programmes:
Clue: Her name was displayed on the notice board, highlighting her achievements.
Explanation: Recognition means acknowledging work with a show of appreciation. Such praise motivates employees to work at a higher level.

Step 4: Incentive 3: Job enrichment:
Clue: Her job was redesigned to include a greater variety of work and a higher level of knowledge and skill.
Explanation: Job enrichment means designing jobs with more variety, higher skill needs, more autonomy and a chance for personal growth.

Step 5: Incentive 4: Career advancement opportunity:
Clue: She was offered training in advanced tools so that she could be promoted to higher level jobs.
Explanation: Skill development and a sound promotion policy help employees to earn promotions, and this encourages better performance.

Final Answer:
The four non-financial incentives given to Sakshi are status, employee recognition programmes, job enrichment and career advancement opportunity.
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