Step 1: Recall the concepts:
A formal organisation is the structure of authority relationships created by management. An informal organisation is the network of social relationships among employees.
The informal organisation grows within the formal one, not the other way round. Unity of command, that is one person takes orders from only one boss, is kept through the chain of command in the formal organisation.
Step 2: Check Statement I:
Statement I says that a formal organisation emerges spontaneously from within the informal organisation. This is reversed.
A formal organisation is deliberately created by management through rules and policies. It is the informal organisation that emerges on its own from social contact among employees inside the formal set up. So Statement I is FALSE.
Step 3: Check Statement II:
Statement II says that unity of command is kept through an established chain of command in an informal organisation.
An informal organisation has no planned chain of command. Communication moves in any direction. The established chain of command belongs to the formal organisation. So Statement II is FALSE.
Step 4: Match with the options:
Option (1) says I true, II false. Wrong, since I is false.
Option (2) says I false, II true. Wrong, since II is false.
Option (3) says both true. Wrong, since both are false.
Option (4) says both are false. This agrees with our checks, so it is correct.
Final Answer:
Both statements are false, so option (4) is correct.