Question:

Read the following statements carefully :

Statement – I : Control should focus on key result areas which are critical to the success of an organization.

Statement – II : Only significant deviations which go beyond the permissible limit should be brought to the notice of management.

With reference to the given statements, choose the correct alternative from the following :

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Statement I is critical point control and Statement II is management by exception. Both are principles of an effective control system, so both are true.
Updated On: Oct 26, 2026
  • Both the statements are true.
  • Both the statements are false.
  • Statement I is true and Statement II is false.
  • Statement I is false and Statement II is true.
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The Correct Option is A

Solution and Explanation

Step 1: Statement I: Key result areas:
Some areas of an organisation decide its success, such as sales, profit and quality. These are key result areas.
Control is most useful when it watches these areas closely, because a weak result here harms the whole business.
So Statement I is TRUE. This is the principle of critical point control.

Step 2: Statement II: Significant deviations:
A small deviation within the permissible limit does not need the attention of top managers.
Only the large deviations that cross the limit are reported to them. This saves their time and is called management by exception.
So Statement II is TRUE.

Step 3: Choose the option:
Both statements are true, so option (A) is correct.
(B) is wrong because both statements are true. (C) is wrong because Statement II is also true. (D) is wrong because Statement I is also true.

Final Answer:
Both the statements are true. The correct option is (A).
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