Step 1: Concept
Levels of Management.
Step 2: Meaning
The hierarchy of an organization dictates the specific roles, authorities, and functional responsibilities of its managers.
Step 3: Analysis
• Top management is tasked with formulating overall organizational goals, broad strategies, and framing corporate policies.
• Operational (lower) management directly supervises the actual workforce and handles daily operational tasks.
• Middle management serves as the structural link between top and lower levels. Their primary mandate is interpreting top-level policies and executing them.
• Neha’s specific duties—implementing marketing plans drafted by superiors and ensuring her department is adequately staffed—are the exact textbook functions of a middle-level manager.
Step 4: Conclusion
Her defined role and responsibilities strictly align with Middle-level management.
Final Answer: (B)