Hitesh started a garment manufacturing company recently. However, he soon began facing several problems like targets not met, conflicts among managers, high labour turnover, etc. He hired a management consultant to find out what was going wrong. The consultant conducted investigations and gave the following observations :
(i) In Production Department, workers were receiving instructions from both, the Production Manager and the Marketing Manager. As a result, there was a lot of confusion regarding tasks to be done.
(ii) Promotions were given only to women employees. Other employees did not get equal opportunities in the company to rise.
Identify and explain the two principles of management given by Fayol which are not being followed in Hitesh’s company.
Show Hint
If there are two bosses = Violation of \textbf{Unity of Command}. If there is discrimination = Violation of \textbf{Equity}.
Step 1: Understanding the Concept:
Henri Fayol gave 14 principles of management to ensure smooth functioning and justice within an organization. Step 2: Detailed Explanation:
1. Unity of Command: Observation (i) shows workers received instructions from both the Production and Marketing Managers. This violates Unity of Command, which states an employee should receive orders from only one superior to avoid confusion.
2. Equity: Observation (ii) shows promotions were given only to women. This violates Equity, which states that there should be no discrimination on account of sex, religion, language, or caste, and all employees should be treated with kindness and justice. Step 3: Final Answer:
The violated principles are Unity of Command and Equity.
