‘DF Telecom Ltd.’, which produces a range of mobile phones for the Indian market, set a target to produce 30,000 units of mobile phones in the month of December 2025.
This was the benchmark against which actual performance would be measured.
At the end of the month, it was found that only 27,000 units were produced.
Concerned with the shortfall, the General Manager asked the Production Manager to find out and resolve the problem.
State the steps related to the process of one of the functions of management which the Production Manager has to take to find out and resolve the problem.
This was the benchmark against which actual performance would be measured. At the end of the month, it was found that only 27,000 units were produced.
Concerned with the shortfall, the General Manager asked the Production Manager to find out and resolve the problem.
State the steps related to the process of one of the functions of management which the Production Manager has to take to find out and resolve the problem.
Show Hint
Comparison $\rightarrow$ Analysis $\rightarrow$ Correction.
Solution and Explanation
• The function of management involved here is Controlling.
• Controlling is the process of comparing actual performance with standards and taking corrective action to ensure goals are met.
Step 1: Comparing actual performance with standards
The Production Manager must compare the actual output of 27,000 units with the planned target (standard) of 30,000 units.
This step allows the manager to quantify the deviation, which in this case is a shortfall of 3,000 units.
Step 2: Analysing deviations
The manager needs to determine the causes of the shortfall. Using techniques like "Critical Point Control" and "Management by Exception," the manager identifies why the 3,000-unit gap occurred.
Possible causes could be machine breakdown, shortage of raw materials, or labor inefficiency.
Step 3: Taking corrective action
The final step is to implement measures to bring the performance back on track and prevent future shortfalls.
If the cause was poor machine maintenance, regular servicing would be scheduled; if it was labor shortage, additional staff or overtime would be arranged.
Top CBSE CLASS XII Business Studies Questions
What is the Planning Process?
- ................ is one of the most important attitudes of an entrepreneur, which is defined as the ability to continue to do something, even when it is difficult.
(A) Decisiveness
(B) Interpersonal skills
(C) Perseverance
(D) Taking initiative - Mention any four most common environmental barriers which an entrepreneur may face while running his/her venture.
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Identify the type of plan indicated by the above sign :
Top CBSE CLASS XII Controlling Questions
- Statement I : Controlling ensures that activities in an organization are performed as per the plans. Statement II : Controlling function of a manager is a pervasive function. Choose the correct option from the options given below :
Piyush is the Production Manager of a shoe company called . He has 1000 workers working under him in his department. Piyush booked a special order for 300 pairs of gents shoes at an estimated cost price of Comforty < 500 per pair plus 20 percent profit margin. The order is to be completed within 10 days. After completion of the order, Piyush found out that the production cost of one pair of shoes was 600 Rupees. He tried to find out the reason but couldn't. He reported it to the Chief Executive Officer. The Chief Executive Officer appointed Abhay to find out the cause. Abhay was not only a specialized Cost Accountant, but also a qualified Human Resource Manager. After two days, Abhay reported that the set targets could be completed with the help of only 800 workers, which revealed that there was overmanning in the organization. The organization was not utilizing the human resources optimally, which had led to higher labour cost. The above case highlights one of the points of importance of an important function of management.
(i) Identify the function of management.
(ii) State any two points of importance of the function of management identified in part (i), except the one discussed in the above case.- is the step in the controlling process where standards may have to be revised in case the deviation cannot be corrected through managerial action.
- ‘Planning and controlling are inseparable twins of management’. Explain with the help of any three points.
- Which of the following is not a protective function of Securities and Exchange Board of India?
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