Step 1: Identifying Roles Related to Life Safety:
Maintaining a safe environment is a key operational priority for hotels to protect guests, staff, and assets from hazards like fire.
Step 2: Evaluating Departmental Responsibilities:
• Head of Front Office (Option A): Manages reception desks, room assignments, guest arrivals, and front desk communications.
• Head of Financial Department (Option C): Manages budgeting, billing, audits, and cost controls.
• Head of Room Service (Option D): Manages on-demand food and beverage delivery directly to guest rooms.
• Security Manager (Option B): Responsible for creating, testing, and updating emergency response protocols, evacuation paths, fire drill schedules, and maintaining safety systems like fire alarms and extinguishers.
Thus, organizing and establishing fire safety plans falls squarely under the role of the Security Manager.