Question:

Name an industry/company that uses operating costing.

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When answering service costing questions, always identify the specific service unit used to measure performance, such as Passenger-Kilometer for transport or Room-Day for hotels.
Updated On: Jun 17, 2026
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Solution and Explanation

Step 1: Defining Operating Costing:
Operating Costing (also known as Service Costing) is a specialized costing method used by organizations that provide intangible services rather than manufacturing physical goods.

Step 2: Identifying Suitable Service Sectors:

Operating costing is standard in service-based industries, such as:
Transport Services: Passenger buses, commercial railways, airlines.
Utility Providers: Power generation plants, water utilities.
Hospitality & Healthcare: Hotels, nursing homes, hospitals.
Welfare Services: Educational institutions, public libraries.

Step 3: Naming a Specific Industry or Company:

The Passenger Transport Industry (for example, a public transit company like the State Road Transport Corporation or a commercial airline like Air India) is a prime user of operating costing. It uses this method to track operational expenses (like fuel, driver wages, vehicle depreciation, and insurance) and calculate key metrics like the cost per passenger-kilometer.
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