Question

Mr Shantanu is a Chief Manager of a reputed company that manufactures garments. He called the Production Manager and instructed him to keep a constant and continuous check on all the activities related to his department so that everything goes as per the set plan. He keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes. Identify the importance of Controlling highlighted in the above situation.

• A. Controlling helps in accomplishing organisational goals
• B. Controlling helps in judging accuracy of standards
• C. Controlling improves employees motivation
• D. Controlling ensures order and discipline

Hint:

Whenever a controlling case study mentions “revising”, “updating”, or “adjusting standards” to match environmental changes, choose Judging accuracy of standards.

Answer 1

The Correct Option is B

Concept:
Controlling is a fundamental management function that involves measuring actual performance against predetermined standards, analyzing deviations, and taking corrective actions.
Beyond monitoring performance, an effective control system assesses whether set benchmarks continue to remain valid and accurate over time.

Step 1: Identifying the Specific Controlling Function in the Text:
The scenario states: “He keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.”
Standards established during planning are based on past data and future assumptions. When operating conditions change, these standards can become outdated or unrealistic.

Step 2: Matching with Textbook Importance Points:
$\bullet$ Accomplishing organisational goals: Measures progress toward predetermined targets.
$\bullet$ Judging accuracy of standards: An efficient control system reviews changes in the business environment and helps adjust standards accordingly.
$\bullet$ Improving employee motivation: Informs employees in advance of performance expectations.
$\bullet$ Ensuring order and discipline: Minimizes dishonesty and unauthorized actions.

Step 3: Verification of the Primary Point:
The explicit emphasis on reviewing and revising standards based on environmental changes directly matches Judging accuracy of standards.

Step 4: Final Answer:
Hence, the correct answer is option (B).