Step 1: Use the Poisson distribution.
We use the fact that for a Poisson distribution, the probability \( P(X = k) \) is given by:
\[
P(X = k) = \frac{\lambda^k e^{-\lambda}}{k!}
\]
Given that \( P(X = 1) = P(X = 2) \), we solve for \( \lambda \) and use it to find \( P(X = 4) \).
Step 2: Conclusion.
Thus, \( P(X = 4) = \frac{2}{3e^2} \).
Final Answer:
\[
\boxed{\frac{2}{3e^2}}
\]