Question

Which among the following is National Consumer 'Helpline' number?

• A. 1915
• B. 2015
• C. 3015
• D. 0005

Hint:

Consumers can also register complaints online through the National Consumer Helpline portal and mobile applications.

Answer 1

The Correct Option is A

Concept:
The National Consumer Helpline (NCH) is a consumer support service established by the Government of India to help consumers resolve complaints related to goods and services. It provides guidance and assistance regarding:
• Consumer rights
• Defective products
• Online shopping complaints
• Banking and telecom issues
• Unfair trade practices

Step 1: Understand the purpose of National Consumer Helpline. The National Consumer Helpline works as a grievance support mechanism for consumers. Its objectives include:
• Protecting consumer interests
• Providing quick assistance
• Spreading awareness about consumer rights
• Helping consumers file complaints

Step 2: Identify the official helpline number. The Government of India launched the National Consumer Helpline with the toll-free number: \[ 1915 \] Consumers can use this number to register complaints and seek guidance.

Step 3: Know the departments involved. The helpline operates under: \[ \text{Department of Consumer Affairs} \] Government of India.

Step 4: Eliminate incorrect options.
• 1915 -- Correct
• 2015 -- Incorrect
• 3015 -- Incorrect
• 0005 -- Incorrect

Step 5: Conclusion. Therefore, the correct answer is: \[ \boxed{1915} \]