Question:

Under Line and Staff sales organisation, the formal authority of managers means to _______ immediate subordinates.

Show Hint

Line managers hold the formal power to direct and control their subordinates.
Updated On: Oct 19, 2026
  • Suggest
  • Control
  • Punish
  • Oblige
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The Correct Option is B

Solution and Explanation

Step 1: Understand the line and staff organisation:
This structure joins two kinds of authority. Line managers hold direct authority over the sales work. Staff specialists give advice and support.

Step 2: Meaning of formal line authority:
A line manager is given the formal right to direct, supervise and control the people who report to him. This right flows down the chain of command from top to bottom.

Step 3: Check the options:
Suggest is the role of staff officers, who only advise.
Punish is one tool of control, but it is not the meaning of authority.
Oblige is not the usual term in the textbook.
Control covers directing and supervising subordinates, so it fits the blank.

Final Answer:
Under line and staff organisation, the formal authority of managers means to control immediate subordinates. The answer is option (B).
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