Question

Scalar Chain should not be violated in the normal course of formal communication. But in case of emergency, a worker can directly contact a senior manager or a director. What term was used by Fayol for this.

• A. Gang Plank
• B. Equity
• C. Esprit De Corps
• D. Initiative

Hint:

\[ \mathrm{Gang\ Plank} \] allows direct communication during emergencies to avoid delay.

Answer 1

The Correct Option is A

Concept: Henri Fayol introduced the principle of: \[ \mathrm{Scalar\ Chain} \] which refers to the formal line of authority and communication in an organisation. However, in emergency situations, Fayol allowed direct communication between employees at different levels to avoid delay. This shortcut in communication is called: \[ \mathrm{Gang\ Plank} \]

Step 1: Understand Scalar Chain.
Scalar Chain means: \[ \mathrm{Communication\ follows\ proper\ hierarchy} \]

Step 2: Understand the exception in emergencies.
To ensure quick communication during emergencies, Fayol permitted direct contact between concerned persons. This concept is known as: \[ \boxed{\mathrm{Gang\ Plank}} \]

Step 3: Analyze the remaining options.
Equity Refers to fairness and kindness in management. \[ \Rightarrow \mathrm{Incorrect} \] Esprit De Corps Means team spirit and harmony. \[ \Rightarrow \mathrm{Incorrect} \] Initiative Means encouraging employees to take action and suggestions. \[ \Rightarrow \mathrm{Incorrect} \]

Step 4: Identify the correct option.
Therefore, the correct answer is: \[ \boxed{\mathrm{Gang\ Plank}} \] Hence, the correct answer is: \[ \boxed{\mathrm{(A)}} \]