Step 1: Recall the band picture
A solid has a valence band (filled with bound electrons) and a conduction band above it. The forbidden gap sits between them.
Step 2: Apply it to insulators
In an insulator the gap is very large, around 6 eV or more. Thermal energy at room temperature cannot lift electrons across it.
So the conduction band stays empty and no current flows.
Step 3: Other options
(B) and (D) say the gap is very low, which describes semiconductors or conductors. (C) says the conduction band is completely filled, which would make a conductor. Only (A) fits.
Final Answer:
Insulators have a very high band gap and an empty conduction band, option (A).
\[ \boxed{\text{(A) very high, empty}} \]