For the redressal of consumer grievances, the Consumer Protection Ac 2019 provides for setting up of a three-tier enforcement machinery. Identify the Redressal Agency Under The Consumer Protection Act.
“It has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees.”
“It has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees.”
- District Commission
- State Commission
- National Commission
- Supreme Court
The Correct Option is B
Approach Solution - 1
The Consumer Protection Act of 2019 establishes a three-tier system for addressing consumer grievances, consisting of District Commissions, State Commissions, and the National Commission. Each level has jurisdiction based on the value of the goods and services involved in a complaint.
According to the act:
- District Commission: Handles cases where the value does not exceed one crore rupees.
- State Commission: Handles cases where the value exceeds one crore rupees but does not exceed ten crore rupees.
- National Commission: Handles cases where the value exceeds ten crore rupees.
The jurisdiction described in the question, where the value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees, is a characteristic of the State Commission, which makes it the correct answer to the given question.
Approach Solution -2
The State Commission under the Consumer Protection Act has jurisdiction over complaints where the value of goods or services exceeds one crore but does not exceed ten crore rupees.
The District Commission handles cases with a lower value.
The National Commission handles higher-value cases, i.e., those exceeding ten crore rupees.
This structure ensures that consumer disputes are addressed at the appropriate level based on the monetary value involved.
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