Question

Consumer Right is defined as:

• A. Right for redressal on account of defective products
• B. Right to information about quality, potency, purity, price & standard of goods & services
• C. Right to represent consumer interest
• D. Right for availability to essential goods & services

Hint:

The 6 Core Rights: Safety, Information, Choice, Heard, Redressal, and Consumer Education. If you remember these keywords, identifying specific definitions becomes easy.

Answer 1

The Correct Option is B

Step 1: Understanding the Question:
The question asks for the definition of a specific consumer right, likely identifying one of the core rights enshrined in the Consumer Protection Act.

Step 2: Detailed Explanation:

• 1. Definition of Consumer Rights: Consumer rights are the legal protections provided to individuals who purchase goods or services. In India, the Consumer Protection Act (1986 and 2019) outlines six fundamental rights.

• 2. The Right to be Informed: Option (B) specifically describes the "Right to Information." Consumers have the legal right to know all pertinent details about a product—including ingredients, manufacturing date, price, and quality standards—to protect themselves against unfair trade practices.

• 3. Other Consumer Rights: Option (A) refers to the "Right to Redressal" (seeking compensation). Option (C) refers to the "Right to be Heard" (representation). Option (D) relates to the "Right to basic needs," which is often a socio-economic right associated with consumerism.

• 4. Significance of Information: Without accurate information, the "Right to Choose" cannot be effectively exercised. Information allows for comparative shopping and ensures that the consumer is getting what they pay for.

• 5. Consumer Protection in Home Science: Home Science students learn these rights to become 'wise consumers' and to advocate for community awareness regarding market exploitation and food adulteration.

Step 4: Final Answer:
Consumer Right is defined here as the Right to information about quality, potency, purity, price & standard of goods & services.