Question

Which among the following is NOT a consumer right under the Consumer Protection Act (2019)?

• A. Right to choose
• B. Right to safety
• C. Right to clean environment
• D. Right to seek redressal

Hint:

The 6 rights under CPA 2019 are:
Safety, Information, Choice, Heard, Redressal, and Consumer Education.
Any other right (such as Clean Environment or Basic Needs) is from international bodies, not CPA 2019.

Answer 1

The Correct Option is C

Concept:
The Consumer Protection Act (CPA), 2019 protects consumers against unfair trade practices, defective goods, and deficient services in India.
It explicitly enumerates six statutory consumer rights under Section 2(9).

Step 1: The Six Statutory Rights under CPA 2019:
The six rights codified under the Consumer Protection Act, 2019 are:
1. Right to Safety: Protection against goods and services hazardous to life and property.
2. Right to be Informed: Access to complete information regarding quality, quantity, potency, purity, standard, and price of goods.
3. Right to Choose (Right to Assured Access): Opportunity to select from a variety of goods and services at competitive prices.
4. Right to be Heard: Assurance that consumer interests will receive due consideration in appropriate forums.
5. Right to Seek Redressal: Remedy against unfair trade practices or exploitation.
6. Right to Consumer Awareness (Consumer Education): Right to acquire knowledge and skills to be an informed consumer.

Step 2: Evaluating the Non-Statutory Right:
While the “Right to a healthy/clean environment” is recognized under international consumer charters and fundamental rights (Article 21 of the Indian Constitution), it is NOT one of the six specific statutory consumer rights defined under CPA 2019.

Step 3: Evaluating the Options:
Right to choose, Right to safety, and Right to seek redressal are statutory rights under CPA 2019.
Right to clean environment is not included in the six codified rights of CPA 2019.
Final Answer:
Therefore, the correct answer is (C) Right to clean environment.