Step 1: Define the probability of a defective item.
Since 20% of the items are defective, the probability that an item is defective is \( P(\text{defective}) = 0.2 \), and the probability that an item is not defective is \( P(\text{not defective}) = 0.8 \).
Step 2: Define the binomial distribution.
Let \( X \) be the number of defective items in a packet. Since each packet contains 4 items, \( X \) follows a binomial distribution with parameters \( n = 4 \) and \( p = 0.2 \), i.e., \( X \sim \text{Binomial}(4, 0.2) \).
The probability that at most one item is defective (i.e., \( X \leq 1 \)) in a packet is:
\[
P(X \leq 1) = P(X = 0) + P(X = 1).
\]
Using the binomial probability formula:
\[
P(X = k) = \binom{4}{k} p^k (1 - p)^{4-k}.
\]
For \( X = 0 \):
\[
P(X = 0) = \binom{4}{0} (0.2)^0 (0.8)^4 = (0.8)^4 = 0.4096.
\]
For \( X = 1 \):
\[
P(X = 1) = \binom{4}{1} (0.2)^1 (0.8)^3 = 4 \times 0.2 \times 0.512 = 0.4096.
\]
Thus,
\[
P(X \leq 1) = 0.4096 + 0.4096 = 0.8192.
\]
Step 3: Find the probability for three packets.
Let \( Y \) be the number of approved packets. Since the packets are inspected independently, \( Y \) follows a binomial distribution with parameters \( n = 3 \) and \( p = 0.8192 \), i.e., \( Y \sim \text{Binomial}(3, 0.8192) \).
We want to find the probability that at least two packets are approved:
\[
P(Y \geq 2) = P(Y = 2) + P(Y = 3).
\]
Using the binomial probability formula again:
\[
P(Y = k) = \binom{3}{k} (0.8192)^k (1 - 0.8192)^{3-k}.
\]
For \( Y = 2 \):
\[
P(Y = 2) = \binom{3}{2} (0.8192)^2 (0.1808)^1 = 3 \times 0.6717 \times 0.1808 = 0.3636.
\]
For \( Y = 3 \):
\[
P(Y = 3) = \binom{3}{3} (0.8192)^3 (0.1808)^0 = 1 \times 0.5491 = 0.5491.
\]
Thus,
\[
P(Y \geq 2) = 0.3636 + 0.5491 = 0.9127.
\]
Final Answer:
\[
\boxed{0.91}.
\]