Step 1: Write the Poisson probability function.
Since \(X\) follows a Poisson distribution with mean
\[
\lambda=3,
\]
its probability mass function is
\[
P(X=x)
=
e^{-3}\frac{3^x}{x!},
\qquad x=0,1,2,\ldots
\]
Step 2: Interpret the condition \(|X-3|\lt 2\).
We have
\[
|X-3|\lt 2
\]
\[
-2\lt X-3\lt 2
\]
\[
1\lt X\lt 5
\]
Since \(X\) takes integer values,
\[
X=2,3,4
\]
Therefore,
\[
P(|X-3|\lt 2)
=
P(X=2)+P(X=3)+P(X=4)
\]
Step 3: Compute each probability.
For \(X=2\),
\[
P(X=2)
=
e^{-3}\frac{3^2}{2!}
=
\frac{9}{2}e^{-3}
\]
For \(X=3\),
\[
P(X=3)
=
e^{-3}\frac{3^3}{3!}
=
\frac{27}{6}e^{-3}
=
\frac{9}{2}e^{-3}
\]
For \(X=4\),
\[
P(X=4)
=
e^{-3}\frac{3^4}{4!}
=
\frac{81}{24}e^{-3}
=
\frac{27}{8}e^{-3}
\]
Step 4: Add the probabilities.
Hence,
\[
P(|X-3|\lt 2)
=
e^{-3}
\left(
\frac{9}{2}
+
\frac{9}{2}
+
\frac{27}{8}
\right)
\]
\[
=
e^{-3}
\left(
\frac{36+27}{8}
\right)
\]
\[
=
\frac{99}{8e^3}
\]
Step 5: Final conclusion.
Therefore,
\[
\boxed{\frac{99}{8e^3}}
\]
Hence, the correct option is
\[
\boxed{\left(2\right)\ \frac{99}{8e^3}}
\]