Concept:
Glass ceramics are produced by controlled crystallization of glass. They contain both glassy and crystalline phases.
Step 1: Ordinary glass is amorphous.
Step 2: When glass is heat-treated under controlled conditions, crystals form inside the glass.
Step 3: This produces a material having an amorphous glassy matrix along with crystalline phases.
Step 4: Such materials are called glass ceramics.
Therefore, glass ceramics contain:
\[
\boxed{\text{Amorphous matrix with crystalline phases}}
\]