Question:

Given below are two statements:
Statement (I): Problems concerned with the accuracy of the transference of information from sender to receiver in communication is called influential problem.
Statement (II): In communication process, problems regarding the interpretation of meaning by the receiver as compared to intended meaning of the sender is called semantic problem.
In light of the above statements, choose the most appropriate answer from the options given below:

Show Hint

Remember the three levels of communication problems in order:
- Technical = Accuracy of signal transfer.
- Semantic = Understanding of meaning.
- Influential = Impact on final behavior.
  • Both Statement (I) and Statement (II) are correct.
  • Both Statement (I) and Statement (II) are incorrect.
  • Statement (I) is correct but Statement (II) is incorrect.
  • Statement (I) is incorrect but Statement (II) is correct.
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The Correct Option is D

Solution and Explanation

Step 1: Understanding the Concept:
According to Shannon and Weaver's mathematical theory of communication, communication problems or limitations can be categorized into three levels:
1. Technical problems (How accurately can the symbols of communication be transmitted?).
2. Semantic problems (How precisely do the transmitted symbols convey the desired meaning?).
3. Influential/Effectiveness problems (How effectively does the received meaning affect conduct in the desired way?).
Detailed Explanation:
Let us evaluate each statement based on this framework:
- Statement (I) analysis: The statement describes "problems concerned with the accuracy of the transference of information from sender to receiver" as an *influential* problem. This is incorrect. Accuracy of transmission (such as signal noise or distortion) is classified as a technical problem. Influential problems are concerned with how the message influences the receiver's actual behavior. Thus, Statement (I) is incorrect.
- Statement (II) analysis: The statement describes "problems regarding the interpretation of meaning by the receiver as compared to the intended meaning of the sender" as a *semantic* problem. This is correct. Semantics is the study of meaning, and semantic barriers occur when the receiver misinterprets words or symbols. Thus, Statement (II) is correct.

Step 2: Final Answer:

Since Statement (I) is incorrect and Statement (II) is correct, the correct choice is Option (D).
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