Step 1: Define Active Listening.
Active listening is the process of fully concentrating, understanding, responding, and remembering what is being said during communication. It goes beyond hearing, as it involves the listener's active participation in the conversation.
Step 2: Key Components of Active Listening.
1. Paying Attention: Giving the speaker undivided attention.
2. Providing Feedback: Paraphrasing or asking questions to ensure understanding.
3. Deferring Judgment: Not interrupting the speaker and avoiding forming opinions before fully understanding the message.