Question

A manager who interprets and communicates board policies to personnel is working at which level of management?

• A. Top-level management
• B. Middle-level management
• C. Lower-level management
• D. Supervisory level

Hint:

Levels of management and their main roles:

• \textbf{Top-Level Management} → Formulates policies and strategic goals
• \textbf{Middle-Level Management} → Interprets and implements policies
• \textbf{Lower-Level Management} → Supervises daily work of employees

Memory trick: \[ \textbf{Top = Policy Making} \] \[ \textbf{Middle = Policy Interpretation} \] \[ \textbf{Lower = Policy Implementation} \]

Answer 1

The Correct Option is B

Concept:
Management in an organization is generally divided into three levels based on the roles and responsibilities performed by managers. These levels help maintain a clear hierarchy and efficient coordination between policy formulation and implementation. The three levels of management are:

• Top-Level Management
• Middle-Level Management
• Lower-Level (Supervisory) Management

Top-Level Management consists of executives such as the board of directors, chief executive officer (CEO), and managing director. They are responsible for formulating organizational policies, setting long-term goals, and making strategic decisions. Middle-Level Management acts as a link between top-level management and lower-level management. Managers at this level interpret policies created by top management and communicate them to lower-level managers and employees. They also coordinate activities between different departments and ensure that organizational plans are properly implemented. Lower-Level Management or supervisory management directly oversees workers and is responsible for day-to-day operations.
Step 1: Understanding the role described in the question.

The question describes a manager who interprets and communicates policies formulated by the board to the personnel.
Step 2: Identify the management level performing this role.

The responsibility of interpreting and transmitting policies from top management to operational staff belongs to middle-level management.
Step 3: Analyzing the options.

• Option (A): Top-level management — Responsible for creating policies rather than interpreting them.
• Option (B): Middle-level management — Correct; they interpret and communicate policies to lower-level managers and staff.
• Option (C): Lower-level management — Responsible mainly for supervising daily tasks.
• Option (D): Supervisory level — Similar to lower-level management and focuses on direct supervision of workers.

Step 4: Selecting the correct answer.
\[ \boxed{\text{Middle-level management}} \]