Question

Which of the following rights come under main rights of consumers, under Consumer Protection Act, 2019?
A. The right to fight against environmental hazards
B. The right to be protected against marketing of goods which are hazardous to life and property
C. The right to good health and health related-products
D. The right to be informed about the quantity and quality of goods, products or services so as to protect the consumers against unfair trade practices
Choose the correct answer from the options given below:

• A. A and C only
• B. A and D only
• C. C and D only
• D. B and D only

Hint:

Remember the six core consumer rights under COPRA:
- Safety
- Information
- Choice
- Representation (Heard)
- Redressal
- Consumer Education

Answer 1

The Correct Option is D

Step 1: Understanding the Concept:
The Consumer Protection Act in India defines specific, legally enforceable rights to protect consumers from exploitation, unsafe products, and deceptive market practices.

Step 2: Detailed Explanation:
The Consumer Protection Act, 2019, codifies six primary consumer rights:
Right to Safety (B): The right to be protected against the marketing of goods, products, or services that are hazardous to life and property.
Right to be Informed (D): The right to be informed about the quality, quantity, potency, purity, standard, and price of goods, products, or services, to protect the consumer against unfair trade practices.
Right to Choose: The right to be assured access to a variety of goods and services at competitive prices.
Right to be Heard: The right to be heard and assured that consumer interests will receive due consideration at appropriate forums.
Right to seek Redressal: The right to seek redressal against unfair trade practices or exploitation.
Right to Consumer Education: The right to acquire knowledge and skills to be an informed consumer.
While the right to fight against environmental hazards (A) and the right to good health (C) are important human rights, they are not defined as specific consumer rights under the Consumer Protection Act.

Step 3: Final Answer:
The core consumer rights listed are B and D, which corresponds to Option (D).