Question:

Which of the following are characteristics of a good communicator?
(A) Communicator has skill in the selection and use of channels
(B) Communicator knows about the message – its content validity, usefulness and importance
(C) Communicator feel that he or she is always clearly understood
(D) Communicator has skill in selecting and treating the message
(E) Communicator talks while others are not listening
Choose the correct answer from the options given below:

Show Hint

Use the process of elimination. Since assuming perfect understanding (C) and speaking without being heard (E) are poor communication practices, eliminating options containing (C) or (E) leaves only the correct option.
  • (A), (B) and (C) only.
  • (A), (B) and (D) only.
  • (C) and (D) only.
  • (D) and (E) only.
Show Solution
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The Correct Option is B

Solution and Explanation

Step 1: Understanding the Concept:
An effective communicator must possess skills and traits that ensure a message is accurately encoded, transmitted, decoded, and understood by the target audience.
Detailed Explanation:
Let us analyze each statement:
- (A) Skill in selection and use of channels: A good communicator selects the most appropriate channel (such as audio-visual aids or group meetings) based on the audience's characteristics. This is a valid characteristic.
- (B) Knowledge of the message: A good communicator must understand the content, validity, usefulness, and limits of the message before conveying it. This is a valid characteristic.
- (C) Feeling that one is always clearly understood: Assuming that one is always understood is a barrier to communication because it leads the communicator to ignore feedback and audience response. This is not a characteristic of a good communicator.
- (D) Skill in selecting and treating the message: A good communicator knows how to structure and present the message so that it is clear and interesting. This is a valid characteristic.
- (E) Talking while others are not listening: Effective communication requires active listening and engagement from the audience. Talking without their attention is a failure of communication. This is not a characteristic of a good communicator.
Thus, the valid characteristics are (A), (B), and (D).

Step 2: Final Answer:

The correct combination matches Option (B).
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