Question:
What were the primary consumer complaints against Ola Electric?
What were the primary consumer complaints against Ola Electric?
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Identifying and addressing consumer complaints is crucial for maintaining a brand’s reputation and customer loyalty.
Updated On: Jan 6, 2026
- Overpriced scooters and loud advertisements
- Faulty scooters, delayed deliveries, and poor after-sales service
- Battery explosions and software glitches
- Theft of personal data from the app
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The Correct Option is B
Solution and Explanation
Step 1: Identifying the complaints.
The case passage highlights that consumers complained about faulty electric scooters, delayed deliveries, and inadequate after-sales service. These were the primary issues raised by customers.
Step 2: Conclusion.
The correct answer is (B), as it accurately reflects the complaints mentioned in the case.
The case passage highlights that consumers complained about faulty electric scooters, delayed deliveries, and inadequate after-sales service. These were the primary issues raised by customers.
Step 2: Conclusion.
The correct answer is (B), as it accurately reflects the complaints mentioned in the case.
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