Question

Match the items in Column A with the appropriate items in Column B:

Column A
a) Interest rate
b) Divisional structure
c) Job rotation
d) Controlling
e) Services
f) Culture

Column B
i) Product Specialization
ii) Management function
iii) Economic environment
iv) On-the-job training
v) Social environment
vi) Intangible

Hint:

To solve match-the-following quickly, start with the most distinct pairs: Services are always Intangible, and Controlling is a core Management Function. This narrows down the remaining options.

Answer 1

Concept:
Business studies involves understanding how internal management structures and external environmental factors interact.

Business Environment: Includes economic factors such as interest rates and social factors such as culture.
Organisational Structure: Divisional structure leads to product specialization.
Staffing / Training: Job rotation is a method of training.
Marketing / Services: Services are characterized by intangibility.

Linking internal functions and external environments:
Interest rate is a financial or macro-economic factor, so it belongs to the Economic Environment. Culture represents the values and beliefs of society, so it belongs to the Social Environment.