Question:

Instructions: Choose the correct synonymous word or description for each quoted word in the passage below.

“The Jan Lokpal Bill, also 'referred to' (126) as the citizens' ombudsman bill, is a proposed 'independent' (127) anti-corruption law in India. Anti-corruption social activists proposed it as a more effective improvement on the original Lokpal Bill, which is currently being proposed by the government of India. The Jan Lokpal Bill aims to effectively 'deter' (128) corruption, redress 'grievances' (129) of citizens, and protect whistle-blowers. If made into law, the bill would create an independent 'ombudsman' (130) body called the Lokpal. It would be empowered to register and investigate complaints of corruption against politicians and bureaucrats without prior government approval.” (Source: Wikipedia)

(130) 'ombudsman' means:

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An ombudsman handles complaints made BY citizens AGAINST officials, not the other way round.
Updated On: Jul 15, 2026
  • a government appointee who investigates complaints by private persons against bureaucrats and/or politicians.
  • a government appointee who investigates complaints by the government against common citizens.
  • a government appointee who investigates complaints by citizens against citizens.
  • a government appointee who investigates complaints by the government against government officials.
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The Correct Option is A

Solution and Explanation

Step 1: Understanding the Concept.
An ombudsman is an official who investigates complaints made by ordinary people (the public) against public authorities, officials, or politicians.

Step 2: Check option B.
This reverses the direction, describing the government complaining against citizens, which is not what an ombudsman does, so option B is wrong.

Step 3: Check option C.
This describes citizens complaining against other citizens, but an ombudsman specifically handles complaints against public authorities/officials, not private disputes between citizens, so option C is wrong.

Step 4: Check option D.
This describes the government complaining against its own officials, again reversing the real direction, which should be citizens complaining, not the government, so option D is wrong.

Step 5: Final Answer.
An ombudsman investigates complaints by private persons (citizens) against bureaucrats and politicians, so option A is correct.
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