Question:
Instructions (94-98): Each of the questions below consists of statements having four phrases (a), (b), (c) and (d). One of the phrases is grammatically incorrect. Identify the incorrect phrase.
(a) In a conflict, speak in a pleasant way
(b) send appropriate non-verbal messages to the other person
(c) and match your non-verbal behaviour
(d) to the spoken message
Instructions (94-98): Each of the questions below consists of statements having four phrases (a), (b), (c) and (d). One of the phrases is grammatically incorrect. Identify the incorrect phrase.
(a) In a conflict, speak in a pleasant way
(b) send appropriate non-verbal messages to the other person
(c) and match your non-verbal behaviour
(d) to the spoken message
(a) In a conflict, speak in a pleasant way
(b) send appropriate non-verbal messages to the other person
(c) and match your non-verbal behaviour
(d) to the spoken message
Show Hint
Track whether the sentence stays impersonal throughout, or whether one phrase suddenly switches to addressing "you" directly.
Updated On: Jul 16, 2026
- a
- b
- c
- d
Show Solution
Verified By Collegedunia
The Correct Option is C
Solution and Explanation
This question is about maintaining a consistent point of view across a list of instructions joined into one sentence. When a sentence lists several pieces of advice, every item should stay in the same person and voice unless there is a clear reason to shift.
- a: "In a conflict, speak in a pleasant way" opens the sentence as a general instruction, using the imperative "speak" without addressing anyone directly by "you" or "your". It is fine.
- b: "send appropriate non-verbal messages to the other person" continues the same impersonal, general instruction, referring to "the other person" rather than switching to a personal pronoun. It is fine.
- c: "and match your non-verbal behaviour" suddenly introduces the personal pronoun "your", breaking away from the impersonal, general phrasing used consistently in (a) and (b). This inconsistency in person is the grammatical flaw here, it should stay in line with the rest of the list, for example "and match the non-verbal behaviour", to avoid the abrupt shift.
- d: "to the spoken message" is a correctly formed prepositional phrase that completes the verb "match", regardless of which subject it attaches to. It is fine.
Reading the whole sentence together: "In a conflict, speak in a pleasant way, send appropriate non-verbal messages to the other person, and match your non-verbal behaviour to the spoken message." Phrases (a), (b) and (d) stay in a consistent, generalised instructional tone, while (c) alone breaks that consistency by switching to the personal "your", making it the odd phrase out.
Let's summarize:
- A list of instructions joined in one sentence should keep a consistent point of view throughout.
- Phrases (a) and (b) use general, impersonal phrasing.
- Phrase (c) breaks this pattern by introducing "your", so it is the grammatically inconsistent phrase.
The correct answer is option 3, phrase (c).
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