Question:

Given below are two statements:
Statement (I): In Kirkpatrick model of training effectiveness the 4 levels of criteria are Reaction, Learning, Behaviour and Results
Statement (II): In Kirkpatrick model of training effectiveness the 4 levels of criteria are Reasoning, Extension, Investigation and Research
In light of the above statements, choose the most appropriate answer from the options given below.

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Remember the Kirkpatrick levels in sequence: Reaction $\rightarrow$ Learning $\rightarrow$ Behaviour $\rightarrow$ Results (RLBR).
  • Both Statement (I) and Statement (II) are correct.
  • Both Statement (I) and Statement (II) are incorrect.
  • Statement (I) is correct but Statement (II) is incorrect.
  • Statement (I) is incorrect but Statement (II) is correct.
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The Correct Option is C

Solution and Explanation

Step 1: Understanding the Concept:
The Kirkpatrick Model is a globally recognized standard for evaluating the effectiveness of training programs.

Step 2: Detailed Explanation:

Statement (I) correctly outlines the four progressive levels of the Kirkpatrick Model:
1. Level 1: Reaction – Measures how trainees react to the training (satisfaction, engagement, relevance).
2. Level 2: Learning – Measures the increase in knowledge, skills, or attitude resulting from the training.
3. Level 3: Behaviour – Evaluates whether trainees apply what they learned when they return to their job.
4. Level 4: Results – Measures the final outcomes or impact of the training on the organization (e.g., productivity, quality).
Statement (II) provides incorrect names for these levels (Reasoning, Extension, Investigation, and Research), which are not part of the Kirkpatrick framework.
Therefore, Statement (I) is correct, and Statement (II) is incorrect.

Step 3: Final Answer:

Statement (I) is correct but Statement (II) is incorrect.
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