Question

Explain any two barriers of effective communication.

Hint:

Name the barrier, explain how it blocks the message, then give a short example.

Answer 1

Step 1: Understand the term:
A barrier is anything that stops a message from reaching the receiver properly or being understood correctly. We explain any two barriers, 3 marks each.

Step 2: Barrier 1: Language barrier:
Differences in language, hard words, jargon or unclear sentences can lead to misunderstanding.
If the sender uses words that the receiver does not know, the message is not decoded correctly.
Remedy: use simple and clear words in the language the receiver knows.

Step 3: Barrier 2: Psychological barrier:
Emotions such as anger, fear, stress or lack of interest can stop the receiver from understanding the message properly.
A worried or angry person may not listen with attention or may read a wrong meaning.
Remedy: pick a calm moment and a friendly tone, and check for feedback.

Step 4: Other barriers that could also be written:
Physical barriers such as noise or distance, and organisational barriers such as too many levels of management.

Final Answer:
Two barriers of effective communication are the language barrier and the psychological barrier. \[ \boxed{\text{Language barrier; psychological barrier}} \]