Step 1: Cell fusion (used to make hybridomas for monoclonal antibodies) requires bringing two plasma membranes close together and destabilising them so they merge.
Step 2: Recognised methods include: inactivated fusogenic viruses such as Sendai virus on the membrane (true), chemical fusogens like polyethylene glycol / ethylene glycol that dehydrate and bridge the membranes (true), and electrofusion using a brief electric pulse (electroporation-type current) (true).
Step 3: Reducing the viscosity of the membrane is not a standard fusion-inducing technique; fusogens actually work by perturbing and bringing membranes together, not by simply lowering membrane viscosity, so this statement is the exception.
Step 4: Hence the false (except) option is reducing the viscosity of the membrane.
Conclusion: The answer is reducing the viscosity of the membrane, option D, matching the printed key.