Question:
At the hotel reception, one should:
At the hotel reception, one should:
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Your demeanor at reception sets the tone for the guest's entire stay.
Updated On: Apr 21, 2026
- Remain well grounded and smiling face
- Remain confused and perplexed
- Remain careless
- Always busy on mobile phone
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The Correct Option is A
Solution and Explanation
Step 1: Understanding the Concept:
Front desk appearance creates the first impression of hospitality establishments.
Step 2: Detailed Explanation:
A smiling, composed demeanor welcomes guests professionally. Confusion or carelessness suggests incompetence. Phone use appears disinterested and unprofessional. The reception area represents the establishment's standards.
Step 3: Final Answer:
Remain well-grounded and maintain a smiling face.
Front desk appearance creates the first impression of hospitality establishments.
Step 2: Detailed Explanation:
A smiling, composed demeanor welcomes guests professionally. Confusion or carelessness suggests incompetence. Phone use appears disinterested and unprofessional. The reception area represents the establishment's standards.
Step 3: Final Answer:
Remain well-grounded and maintain a smiling face.
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