Question

What key discrepancy led to the CCPA’s legal action?

• A. Ola Electric’s false advertising claims
• B. Mismatch between resolved complaints and consumer reports
• C. Tax evasion by the company
• D. Unauthorized use of government subsidies

Hint:

Accurate reporting and transparency are critical for maintaining consumer trust and avoiding legal actions.

Answer 1

The Correct Option is B

Step 1: Understanding the key discrepancy.
The case mentions that despite Ola Electric claiming to have resolved over 99% of complaints, the CCPA found discrepancies in these claims when compared to consumer reports. This mismatch led to the legal action.
Step 2: Conclusion.
The correct answer is (B), as the mismatch between resolved complaints and consumer reports was the key discrepancy highlighted by the CCPA.