Question

``The rise of digital communication has changed the way businesses operate. Companies now rely on email, instant messaging, and video calls to communicate internally and externally, creating new efficiencies but also new challenges." Based on the passage, how should companies address the challenges of digital communication?

• A. By reverting to traditional methods of communication.
• B. By implementing new technologies and tools.
• C. By discouraging digital communication.
• D. By focusing only on internal communication.

Hint:

In inference questions with limited text, eliminate options that contradict the passage or are illogical in the given context. The best answer is often the one that represents a logical continuation of the ideas presented.

Answer 1

The Correct Option is B

Step 1: Understanding the Concept:
This question asks for an inference about how to solve a problem introduced in the text. We must choose the most logical course of action based on the information provided, even if it's not explicitly stated.
Step 2: Detailed Explanation:
The passage states that digital communication has created both "new efficiencies" and "new challenges." The question is how to address the challenges.
- (A) Reverting to traditional methods would mean losing the "new efficiencies," which is an unlikely business strategy.
- (C) Discouraging digital communication is similar to option (A) and would also forfeit the benefits.
- (D) Focusing only on internal communication ignores the stated fact that these tools are used for both internal and external communication.
- (B) By implementing new technologies and tools. This is the most logical inference. When a system (like digital communication) creates challenges, a common approach is not to abandon it but to improve it. This can involve adopting better tools (e.g., project management software to reduce email clutter, more secure video conferencing tools) that manage the challenges while retaining the efficiencies. While the passage does not state this directly, it is the only forward-looking option that doesn't contradict the premise that digital communication provides valuable efficiencies.
Step 3: Final Answer:
Based on the context of business operations and change, the most logical way to address challenges created by technology is to refine the technological approach, making option (B) the most plausible inference.