Step 1: Understand the Shape:
The pillar is a prism. The base is an isosceles trapezium with parallel sides $a=20$ cm, $b=10$ cm, height (distance between parallels) $h=12$ cm. The pillar height (prism height) $H=20$ cm.
Step 2: Find the Length of Non-Parallel Sides:
For an isosceles trapezium, the projection of each non-parallel side on the base is $\frac{20-10}{2} = 5$ cm.
Thus, the non-parallel side length $l = \sqrt{h^2 + 5^2} = \sqrt{12^2 + 5^2} = \sqrt{144+25} = \sqrt{169} = 13$ cm.
Step 3: Calculate Surface Area:
The pillar has 6 surfaces: top, bottom, and 4 lateral faces.
Area of top = area of base (trapezium) = $\frac{1}{2} \times (a+(b) \times h_{trap} = \frac{1}{2} \times (20+10) \times 12 = \frac{1}{2} \times 30 \times 12 = 180$ sq cm.
Area of bottom = same = 180 sq cm.
Step 4: Lateral Surface Area:
The lateral surfaces are rectangles: sides of the prism with dimensions: (side length of trapezium) $\times$ (pillar height).
Lateral area = Perimeter of base $\times$ Height of pillar.
Perimeter of trapezium = $20 + 10 + 13 + 13 = 56$ cm.
Lateral area = $56 \times 20 = 1120$ sq cm.
Step 5: Total Surface Area:
Total area = Top + Bottom + Lateral = $180 + 180 + 1120 = 1480$ sq cm.
Step 6: Final Answer:
The total area of all six surfaces is 1480 sq cm.