Concept:
When a matrix contains a parameter satisfying a polynomial equation, we first determine the parameter value and then perform matrix operations.
The given cubic equation is
\[
x^{3}-2x^{2}-2x-3=0.
\]
Using factorization techniques, we obtain the real root and then calculate \(A^2-A\).
Step 1: Find the real root of the cubic equation.
Given
\[
x^{3}-2x^{2}-2x-3=0.
\]
Checking possible rational roots,
\[
f(3)=27-18-6-3=0.
\]
Hence
\[
x=3
\]
is a real root.
Therefore
\[
a=3.
\]
Step 2: Substitute \(a=3\) in matrix \(A\).
\[
A=
\begin{bmatrix}
1& 2& 3\\
2& 3& 1\\
3& 1& 2
\end{bmatrix}.
\]
Step 3: Compute \(A^2\).
Multiplying \(A\) by itself,
\[
A^2=
\begin{bmatrix}
14& 11& 11\\
11& 14& 11\\
11& 11& 14
\end{bmatrix}.
\]
Step 4: Calculate \(A^2-A\).
\[
A^2-A=
\begin{bmatrix}
14& 11& 11\\
11& 14& 11\\
11& 11& 14
\end{bmatrix}
-
\begin{bmatrix}
1& 2& 3\\
2& 3& 1\\
3& 1& 2
\end{bmatrix}
\]
\[
=
\begin{bmatrix}
13& 9& 8\\
9& 11& 10\\
8& 10& 12
\end{bmatrix}.
\]
Hence
\[
\boxed{
A^2-A=
\begin{bmatrix}
13& 9& 8\\
9& 11& 10\\
8& 10& 12
\end{bmatrix}
}
\]
Therefore the correct option is
\[
\boxed{(C)}.
\]