Question:
If a customer is being impatient because order hasn't arrived yet, then how will you handle him?
If a customer is being impatient because order hasn't arrived yet, then how will you handle him?
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Keep impatient customers informed about wait times; communication prevents frustration.
Updated On: Apr 21, 2026
- Ask him to leave
- Apologize to him and tell him to wait
- Serve him something else
- Stop listening to him
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The Correct Option is B
Solution and Explanation
Step 1: Understanding the Concept:
Managing impatient customers requires acknowledgment and clear communication.
Step 2: Detailed Explanation:
Apologizing acknowledges their wait time. Clear communication about expected arrival manages expectations. Serving random items wastes food and may not satisfy. Dismissing customers damages business reputation. Patience and courtesy defuse tension.
Step 3: Final Answer:
Apologize and politely ask them to wait.
Managing impatient customers requires acknowledgment and clear communication.
Step 2: Detailed Explanation:
Apologizing acknowledges their wait time. Clear communication about expected arrival manages expectations. Serving random items wastes food and may not satisfy. Dismissing customers damages business reputation. Patience and courtesy defuse tension.
Step 3: Final Answer:
Apologize and politely ask them to wait.
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